Onyx Boston Downtown, Boston MA (United States) - Deals & Reviews

Spend our time here comfortably.

Location in relation to TDgarden and the northend.

I was not in the hotel system (Booked.net purchase 5 days in advance) but I had a confirmation number and they honored that. Comfortable/clean room. Friendly staff.

There was a leak at 3:00 am from the ceiling onto the toilet. Perhaps someone left the water on in the bathroom above.

Ease of arrival,ability to walk to most destinations in the financial district

The rooms are very cramped but well appointed

The hotel is very well situated in the Financial District, making it easy to access sites, restaurants, and mass transit. The staff are amazing and treat you with great care. The rooms are small and the bathrooms even smaller but if you have ever stayed in Europe then it won't bother you at all. The rooms are well appointed though and make up for their size. We thoroughly enjoyed our time there.

The rooms are small.

Good location, but quite expensive, valet parking very expensive too

Expensive for what room you get but guess location is good - valet parking expensive too - "wine hour" ok but ploy to get you to spend in the bar or stay for dinner etc etc

The staff were attentive without being 'false'. Guests are left to their own devices instead of being inundated with add-ons which when on a business trip is appreciated.

I dined once in the hotel for breakfast but felt the continental breakfast offered was quite expensive (even by American standards) for what you got. Consequently I dined out for breakfast for the rest of my stay.

Location - near sports facility and restaurants

Very small - bar and restaurant were deserted- lobby is very,very small.Need to walk sideways to get by anyone in lobby(very few)

The staff were very friendly, the free wine tasting a bonus and the location perfect

The location of the hotel and the friendliness of the entire staff were the best parts of our stay at the Onyx Hotel.

The wait for room service was excessive and the gym had a minimal amount of equipment.

Helpful and polite staff.

Given the size of the hotel, the area, and competition, felt that $400/night was a little too pricey. Also, just make WiFi access complimentary without having to register with Kimpton or pay $10/day.

small hotel, location, very well kept and appointed, quiet street, close to T

lobby temp too cold

Staff was incredibly helpfull

The location was excellent for events at TD Bank North. It was also close the Faniel Hall and shopping.

Our room was very small for the money.

The people were extremely helpful and Friendly, and though we did not know before, it is a dog friendly hotel. We would think about bringing our dog there next time as we saw how attentive the staff was with other pets.

Our room was a little smaller and darker than we would have liked.